Privacy Policy

Last updated: 10/7/2026

1. Information We Collect

Yaelix is committed to protecting your privacy. We collect minimal information necessary to provide our digital signage services:

  • Account Information: Name, email address, company information when you create an account
  • Device Data: Display configuration, status, and operational logs
  • Content Data: Uploaded media content for your digital signage displays
  • Usage Data: Display activity, playback statistics, and system performance
  • Technical Data: IP addresses, browser information for system security
2. How We Use Your Information

We use collected information for:

  • Providing and maintaining our digital signage services
  • Display management and configuration
  • Customer support and technical assistance
  • Service improvement and analytics
  • Security monitoring and fraud prevention
  • Legal compliance and regulatory requirements
3. Content Processing and Data Transfer

Important: Content processing and data handling:

  • Media content is uploaded and managed through our cloud platform
  • Content is stored on our cloud servers
  • Display devices sync content through secure connections
  • Playback data is logged for analytics purposes
  • Data is retained according to our retention policy
4. Data Storage and Security

We implement comprehensive security measures:

  • Storage: Data is stored on secure cloud servers
  • Encryption: All data is encrypted in transit and at rest using AES-256
  • Access Control: Strict access controls and authentication
  • Monitoring: Continuous security monitoring and audit logs
  • Backups: Secure, encrypted backups with geographic redundancy
5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only in these circumstances:

  • Service Providers: Trusted partners who assist in service delivery (under strict contracts)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In case of merger, acquisition, or sale (with notice to users)
  • Consent: When you explicitly consent to sharing
6. Data Retention

We retain data only as long as necessary:

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Media Content: Retained until deleted by you
  • Playback Logs: Retained for 90 days for security and analytics purposes
  • Device Data: Retained while device is registered and for 30 days after removal
  • Support Data: Retained for 2 years for support and legal compliance
7. Your Rights

Under Swiss data protection law, you have the right to:

  • Access: Request information about data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing for legitimate interests
  • Restriction: Request limitation of data processing

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar technologies to improve our services:

  • Essential Cookies: For basic platform functionality
  • Analytics Cookies: To understand how our services are used
  • Preference Cookies: To remember your settings
9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through our service. Your continued use of Yaelix after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

  • Email: [email protected]
  • Address: siebenberge gmbh, Toggenburgerstrasse 29, 9652 Neu St. Johann, Switzerland